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Hiring a Hotel Manager

 
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Dana Hodgson



Joined: 09 Oct 2008
Posts: 199

PostPosted: Thu Feb 08, 2018 2:21 pm 
Post subject: Hiring a Hotel Manager
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Beaver Island Lodge is hiring a seasonal hotel manager.
The job will be May 1st to October 31st.
Competitive Salary
Housing is available.
Contact: erichodgson@mac.com
Job Description:
Coordinate cleaning staff, the front desk operations, grounds and facilities maintenance. Work with a budget, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have.
Job skills and requirements:
Customer-Service: Deal with guests every day. Customer loyalty begins with good service and friendly demeanor.
Interpersonal Skills: Being calm and direct in a stressful situation and being able to communicate with many different types of people.
Leadership: Manager needs to be able to motivate their employees, resolve issues and complaints from guests.
Listening: Excellent listening skills are needed, especially with guests. Making sure that guests are happy and that staff is getting what they need to do their job is crucial.
Management: Working with budgets, planning, creating schedules and supervising operations are all a part of the job. Utilize an online hotel reservation and scheduling system.
Organization: Hotels have a lot of moving parts, from guests to maintenance, to events to budgets and scheduling. Hotel managers need to keep it all organized.
Problem-Solving: Need to be able to think quickly on their feet and make decisions when problems come up.
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